Our shop needs your help one more time…

Once again we’re asking for people to test our new and (hopefully) fixed shopping cart. We had a slew of emails last week, and they were extremely helpful – if you emailed in, thanks!

Same drill as last time. Goto our test site at http://test.whomadeyourpants.co.uk and try to buy some pants (don’t worry, you won’t be charged). Add pants, remove pants, add discount codes happyhelper or testingtilitbreaks or gift vouchers you may have, then remove them too. Login, logout, change your account details. In short, do as many different things as you can think of.

If at any point something doesn’t work, or goes wrong, or is confusing, please make a note of it and let us know.

Thanks again for your help you lovely people

Filed under: Uncategorized

Test our new shop, earn a 25% voucher

Hi folks

As you may be aware we’ve been having some problems with our webshop recently. Well, our web guru has been working night and day on solving the problems, and to assist him we’re asking for your help. All you need to do is spend a few (or a lot) of minutes pretending to be a customer over the coming weekend.

Go to our test site anytime from now until Monday morning at http://test.whomadeyourpants.co.uk and try to buy some pants (don’t worry, you won’t be charged). Add pants, remove pants, try to buy vouchers, gift sets, change your mind, add any discount codes (dummy discount codes happyhelper and testingtilitbreaks have been set up for this) or gift vouchers you may have, then remove them too. Login, logout, set up an account, change your account details. In short, do as many different things as you can think of.

If at any point something doesn’t work, or goes wrong, or is confusing, please make a note of it and, when you’re done, send us your list in one email to websitebust@whomadeyourpants.co.uk We’ll send you a real discount code as a thank you.

Thanks so much for your help – we really appreciate it

Becky, Mister Web God and all the rest of us

xx

Filed under: Uncategorized , Win

Happy Wednesday!

Howdy pants pickers!

How are you all getting on? We’re back in 2012 with bump now, business as usual. We’re ringing in the new Year with some changes – coming soon – so do watch this space.

You may know that our webshop has been down. Gremlins got it and did I’ve no idea what to it but our smashing webgod has been kind and we’re hoping it will all be up and running very soon. He’s an uber cautious chap (which is good for this kind of thing) so we’re doing testing before we release it into the wild. There may be opportunities for you to help iin a few days and there may be a 25% off code if you do – so just keep an eye on our twitter or facebook or homepage (where the tweitter feed gets displayed)

Follow…

@beckypants
@whomadeyour
facebook.com/whomadeyourpants

In happy news, one of our workers, the LOVELY Batol (she of the twin daughters who I jump in fountains with in the summer) passed her driving test! How brilliant! And she brought some ridiculously good little pastries from the Sudan for me. TOO good, and too bite sized.. yum.

More soon folks

Becky

x

Filed under: Uncategorized

We’re at the end of the phone – even if our webshop is out cold

Hi everyone

I want to keep you all up to date with what’s happening with our webshop… we’re sorry it’s still not working but you can place orders and redeem vouchers with us by calling us on 023 80225536 9-5 Mon – Fri, or emailing hello@whomadeyourpants.co.uk

Our Web Guru has worked out what the problem is and his solution is to rebuild a functional part of the shop entirely. This is a one man, one pair of hands arrangement and so while he’s working as fast as he can, the shop is going to be offline for at least a week – we’d much rather help you quickly and easily over the phone than have you wrestle with the broken tech.

We really are sorry about this and hope you’ll be patient with us. Do call us if we can help.

Many thanks

Becky

Filed under: Uncategorized

Gremlins! Or at least, technical issues with webshop.

Hello everyone

We’re having some difficulties with our webshop at the moment and are only able to take orders over the phone or by email – please contact us on 023 80225536 with any orders, order issues or questions.

We’re doing our best to sort this – Web Chap Number One is on it – but we’ve not been able to identify the problem exactly so we can’t say how this will take. Rest assured your pants will get to you though. It’s our mission to make every day a good pants day and it’s one we take seriously!

Best wishes and huge apologies for any inconvenience. As I’ve said to a few people, I’m sure it was easier when we just had an abacus and stylus each!

Becky
x

Filed under: Uncategorized

Happy 2012!

Good morning everyone and a very happy new year to you all. Hope you all had a brilliant Christmas and festive season and had lots of time with people you love.

Our factory and offices are now open again but we’re on a teeny skeleton staff for a few days – just me! I’ll be doing all the things that need to happen here and answering the phones too so just give me a call if you have any pants related questions

Here’s to a pantastic 2012! Look forward to sharing new stuff with you soon

Becky
x

Filed under: Uncategorized , 2012

Like our new look?

Filed under: Uncategorized

Christmas closure dates 2011

Phewee!

What a year it’s been, eh?

We’re a tiny tiny team and don’t have lots of people around to cover the phones, so the office will be entirely closed over the festive period from 4pm on the 23rd December to 9am on the 3rd January. We are pretty confident that no-one will die from a lack of pants so hope you’ll understand that we’ll be taking a well earned rest and not be dealing with any orders, or answering phones or emails, until we’re back in.

Thank you SO much for your support over the last year. We’re looking forward to a great 2012 and hope you’ll be there with us. In the meantime, we hope you have a lovely time, stay warm and happy, and have a truly pantastic time!

Becky, Della, Nisha, Asma, Hawa, Batol, Sacdiya, Samia, Zuhra, Bernmie, Amy K, Allegra, Joy, Frauke, Jackie and everyone else here at Who Made Your Pants?

Filed under: Uncategorized

Get a gift voucher last year?

We’ve had loads of work done on our website recently and have, of course, found a few tiny glitches.

One of these affects some of the vouchers we sold last year for multiple pairs of pants – so if you have a vouchers ending ‘one pair’ or ‘two pairs’ it may be affected.

You can absolutely still redeem these but we’ll need to help. Give us a call on 023 80225536 or email hello @whomadeyourpants.co.uk and we’ll sort it. Sorry about that – we blame the gremlins!

 

 

Filed under: Uncategorized

You can save and win up to midnight on Sunday 18th December!

Hi everyone

Very quick update – our gift voucher offer mentioned here http://beckypants.wordpress.com/2011/11/17/is-it-better-to-give-or-receive-how-about-give-and-win/

is now running up to midnight on Sunday 18th – every single voucher you buy is one entry to a prize draw to win a full set of all the pants we made in 2011! 13 pairs!

And our gift set offer – buy two gift sets, save 20% also runs to midnight on the 18th. Why not pick up a couple of sets (who says you have to give them both away?) with some scrummy Divine chocolate in – perfect Christmas morning unwrapping excitedness,. Our Divine Christmas Tree set is a real festive winner… http://whomadeyourpants.co.uk/buyourpants/giftsets.php?giftset=21

Enjoy!

Filed under: Uncategorized